Average Vehicle Age
The average vehicle age is nearing 13 years.
That’s good news for financing service contracts, warranties, and aftermarket products.
Demand is real.
But here’s the challenge: modern vehicles are far more complex.
Financing F&I products needs people who understand shifting risks, the costs of EV maintenance, and what consumers now expect.
Your aftermarket revenue isn’t going to scale if your F&I and product teams aren’t built for today’s complexity.
I find talent to help grow warranty, GAP, and service contract programs in a sustainable way.
Lenders With F&I
For lenders with F&I portfolios, parts shortages matter more than you think.
If repairs stall, claims balloon.
If claims balloon, your margins evaporate.
Lenders financing aftermarket products need strong leaders.
These leaders must manage claims, talk with dealers, and balance consumer expectations, especially when supply chains fail.
I’ve helped lenders find operational and claims leaders.
They protect profits in similar environments.
If you’re feeling the pressure, now’s the time to strengthen—not thin—your bench.
Repair Battles
Right-to-repair battles aren’t just about shops—they impact lenders too.
Why?
If warranty rules prevent repairs outside OEM channels, costs go up.
This leads to lower customer satisfaction and may attract regulatory attention.
Lenders who want to stay ahead are hiring compliance and product experts.
These experts can predict how shifts impact loan and warranty portfolios.
If your aftermarket product strategy seems weak, it might be time to rethink your team.
Technician Shortages
Technician shortages aren’t just a headache for dealers—they’re a ripple effect for lenders.
If shops can’t repair, claims delay.
If claims delay, customers blame the finance partner.
It’s a customer experience issue—and it trickles straight back to you.
Smart lenders are hiring leaders.
These leaders can create stronger service networks.
They manage partnerships well and integrate tech-savvy claims management.
If you face a technician shortage, don’t wait.
Strengthen your operations team now.